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Get in touch

Have questions? We're here to help. Reach out to our team and we'll respond as soon as possible.

Contact Information

Email

support@maptocleansey.com

Address

Victoria
Mahe, Seychelles

Office Hours

Monday - Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM

Sunday: Closed

Quick Links

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Frequently asked questions

Find quick answers to common questions

How do I schedule a waste pickup?

Sign up as a consumer, log in to your dashboard, and use the "Schedule Pickup" feature. Select your location, preferred time, and type of waste. A driver will be assigned to your pickup request.

How do I become a local business on the platform?

Register for a local business account, complete the KYC verification process by submitting your ID and business details, and once approved, you can start listing your upcycled products.

What are the payment terms for collection sites?

Collection sites receive payment directly from local businesses when materials are purchased. Payments are processed through the platform within 2-3 business days after transaction confirmation.

What commission does the platform charge?

We charge a 10% commission on local business product sales. There are no fees for consumers, collection sites, or drivers. No hidden charges or monthly subscriptions.

How do I track my environmental impact?

All users have access to an impact dashboard showing statistics like waste diverted from landfills, CO2 reduction, and contribution to the circular economy. Check your dashboard for detailed metrics.

Need immediate help?

Reach the team directly, or find answers in our help centre

Email Us

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Help Centre

Guides and answers to common questions

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